Helpful summary
Track delivery from your order page and report damage, delay or not-as-described issues within the support window.
Before you start
Check order tracking and keep packaging until the order is complete.
Steps to follow
If delayed, check carrier updates; if damaged or not as described, take clear photos and open an issue from the order page.
What happens next
Support may request evidence from you and the seller before deciding return, refund or release.
When to contact support
Contact support if tracking is stuck, delivery is missing or the seller wants to handle a return outside Selyct.