Our trust commitment
Trust is not a feature.
Trust is our foundation.
Selyct exists because resale marketplaces have a trust problem. We're building the opposite — a marketplace where every person, listing and transaction is verified, and where humans are accountable for the decisions that matter.
Verified users
Every seller and buyer verifies their identity before transacting. Anonymous accounts can't list.
Transparent protection
On-platform payments are protected. Fees and policies are shown up front. No hidden charges.
Human review for critical trust decisions
Verifications at scale, ID approvals, fraud escalations and bans are reviewed by people, not silent automation.
Fraud prevention
Signal-based monitoring flags suspicious behaviour. We act fast — restrict, pause, suspend.
Fair dispute handling
Both sides share evidence. A trust-team member decides. Decisions can be appealed once.
User safety
We grow in phases. We pause features the moment safety is in question. We audit our own admins.
We will…
- Verify every seller and buyer before they can transact.
- Be transparent about fees. No hidden charges. No surprises.
- Keep payments and communication on Selyct, where they're protected.
- Provide human support and human dispute review — not bots.
- Pause sellers or features quickly if member safety is at risk.
- Audit our own admins. Every trust change is logged.
We will not…
- Sell your data.
- Open full public launch until our trust systems are proven.
- Approve sellers automatically during early access.
- Claim integrations or protections we haven't actually shipped.
Questions? Contact trust@selyct.com.