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Order fulfillment

Fulfill an order by confirming availability, packing the exact item, following shipping instructions and dispatching on time.

Last updated: July 2026

Helpful summary

Fulfill an order by confirming availability, packing the exact item, following shipping instructions and dispatching on time.

Before you start

Open the order page after sale and confirm the item, buyer details, shipping method, payment status and dispatch deadline.

Steps to follow

Pack the listed item and included accessories, use the provided shipping instructions, dispatch by the deadline and mark dispatched if required.

What happens next

Tracking and fulfillment status support payout release and buyer confidence.

When to contact support

Contact support if the item is unavailable, damaged, the label is missing or the order cannot be fulfilled safely.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support