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Dispatch deadlines

Dispatch deadlines show when an order should be handed to the carrier to avoid cancellation, delays or trust issues.

Last updated: July 2026

Helpful summary

Dispatch deadlines show when an order should be handed to the carrier to avoid cancellation, delays or trust issues.

Before you start

Open the order details and check the deadline, carrier and required dispatch action.

Steps to follow

Dispatch before the deadline and keep proof; do not mark dispatched before the carrier has the parcel.

What happens next

Missing the deadline can delay payout, reduce buyer trust, trigger cancellation or start account review depending on the order status.

When to contact support

Contact support before the deadline if the label fails, the carrier is unavailable or an emergency prevents dispatch.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support