Helpful summary
Orders may be cancelled because of seller availability, payment issues, policy review, item removal or support decisions.
Before you start
Read the cancellation notice and check order and payment status.
Steps to follow
If payment was taken, monitor whether it is refunded or released by your payment provider; do not continue the cancelled order outside Selyct.
What happens next
Pending authorizations may disappear instead of appearing as a separate refund, depending on your bank.
When to contact support
Contact support if you were charged and cannot see a refund or release after the expected window.