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Payments & withdrawals

Set up payout details, complete checks and understand release conditions before withdrawing seller funds.

Last updated: July 2026

Helpful summary

Set up payout details, complete checks and understand release conditions before withdrawing seller funds.

Before you start

Confirm payout details match your account and complete any identity, payout or business verification shown in your account.

Steps to follow

Open the payout area, review available and pending balances, fix any failed payout details and follow verification prompts.

What happens next

Withdrawals may be delayed by verification, disputes, refund reviews, missing tracking, unusual activity or payment provider checks.

When to contact support

Contact support with payout status, order reference and provider error if a withdrawal remains failed or held.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support