Helpful summary
Seller payouts depend on payout setup, verification, order eligibility, tracking, delivery and dispute status.
Before you start
Add payout details from the seller or account payment area and complete any identity, payout or business verification requested.
Steps to follow
Check the order and payout status after dispatch, keep tracking proof and resolve any verification, refund or dispute request promptly.
What happens next
Payouts can be released, held, failed or reviewed depending on delivery, tracking, account risk and payment provider checks.
When to contact support
Contact support with the order number, payout reference and screenshots if a payout fails or remains held after required actions are complete.