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ID verification

ID verification confirms identity for account security, seller access, payout setup and trust-sensitive actions.

Last updated: July 2026

Helpful summary

ID verification confirms identity for account security, seller access, payout setup and trust-sensitive actions.

Before you start

Prepare a valid ID and take clear photos with all corners and text visible.

Steps to follow

Open Account or Verification, follow the upload flow and submit the requested document without cropping or hiding details.

What happens next

The check may approve, fail, remain pending or go to manual review if more information is needed.

When to contact support

Contact support if the document type is not accepted or manual review stays pending.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support