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Feedback & star ratings

Feedback and ratings help users understand transaction history and trust after eligible orders.

Last updated: July 2026

Helpful summary

Feedback and ratings help users understand transaction history and trust after eligible orders.

Before you start

Wait until the transaction is complete and the item or order experience is clear.

Steps to follow

Leave factual, respectful feedback connected to the order; avoid private information, harassment or unrelated complaints.

What happens next

Ratings may affect trust signals and can be reviewed if they violate policy.

When to contact support

Report unfair feedback with the order reference and screenshots if it includes false claims, harassment or private details.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support