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Deleting your account

Resolve orders, disputes, payouts and data needs before requesting account deletion.

Last updated: July 2026

Helpful summary

Resolve orders, disputes, payouts and data needs before requesting account deletion.

Before you start

Complete active orders, returns, disputes and payouts, and export data you need if available.

Steps to follow

Go to Account Settings or Delete Account, read the impact and confirm the request; verification may be required.

What happens next

Deletion may close profile access, but some legal, transaction, safety or dispute records may be retained.

When to contact support

Contact support if deletion is blocked or you need help understanding data retention.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support