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Banned or restricted account

Temporary restrictions and bans affect access differently and should be handled through the official appeal process.

Last updated: July 2026

Helpful summary

Temporary restrictions and bans affect access differently and should be handled through the official appeal process.

Before you start

Read the restriction or ban notice and gather evidence relevant to the decision.

Steps to follow

Use the appeal or support instructions, provide factual evidence and do not create duplicate accounts to bypass the restriction.

What happens next

Active orders, refunds and payouts may continue to be reviewed under Selyct policy.

When to contact support

Contact support if you need status on active orders or do not understand the appeal instructions.

Still need help?

Send our team the details and include any account, order or listing reference.

Contact Support